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WHAT IS A COOKIE?
Subject to your choices, when visiting the Website, a text file may be placed on your device (computer, smartphone, tablet), courtesy of your web browser. This text file is a cookie. During its validity or registration period, it will allow the sender to identify your device on future visits. Some cookies are essential for using the Website, others optimize and personalize the contents displayed.
WHO SENDS THE COOKIES ON OUR WEBSITE?
Cookies that may be saved to your device when you visit the Website pages are issued by Guerlain and/or third parties. Only the cookie issuer is likely to read or modify the information contained within it. Cookies sent by Guerlain are mainly related to the operation of the Website. The others are third party cookies sent by our partners or advertising agencies, via the advertisements shown on our Website. The examples below are for illustration purposes:
Guerlain makes every effort to ensure that third-party cookies are issued and used in compliance with the applicable regulations.
WHAT IS THE PURPOSE OF THE COOKIES ISSUED VIA THE WEBSITE?:
Subject to your choices, various cookies may be installed on your device for the purposes detailed below. For the sake of transparency and in as much depth as possible, we inform you of the purposes of the third-party cookies that we are aware of, and the ways in which you can make choices about these cookies. All cookies may be cross-referenced with your customer data in order to personalize your experience, limit commercial interaction, ensure the proper functioning of your loyalty benefits, improve our services and guarantee your satisfaction.
- Essential cookies for Website operations
“Essential” cookies are necessary for Website browsing and allow you to use the Website’s main features.
For example, these cookies are intended particularly for:
- saving your choices or desire not to make a choice about tracker cookies;
- service authentication;
- saving the contents of a shopping cart;
- customizing the interface.
Removing them may make it hard to browse the Website or may make it impossible to place an order. These cookies may be installed on your device by Guerlain or its service providers.
These cookies enable or facilitate digital communications and/or may be strictly necessary for the provision of an online communication service at your express request. As a result, they do not require your prior consent. Saving or reading such cookies is necessary for provision of the service and will be based on Guerlain’s legitimate interest in implementing such processing for the proper use of its Website.
- Personalization cookies
Personalization cookies allow us to personalize and improve your user experience, for example by making your searches easier and optimizing your shopping experience. They also allow us to adapt the look of the Website to your device display during your visits.
Such cookies are saved or read, subject to your prior consent. If you refuse these cookies, you will not be able to benefit from the functionalities described in this paragraph.
- Analytical cookies
Analytical cookies make it possible to gauge the audience for various Website content, to establish visitor statistics and volumes in order to evaluate and improve our service ergonomics. These cookies include those used to create similar profiles that will be prospected according to your information.
The information communicated to technical service providers is transmitted in the form of aggregate statistics and traffic volumes, excluding any personal information. These statistics are reconciled with the traffic statistics of other websites, as well as with your customer data.
Such cookies are saved or read, subject to your prior consent. Refusing the implementation of or deleting such cookies does not affect your Website browsing but is likely to prevent us from ensuring the best quality of service we wish to offer our visitors.
- Sharing cookies (social links)
Our Website may include third-party computer applications that allow you to share Website content with others, or to publish your visit or opinion of Website content to these other persons. This is notably the case for “Share” and “Like” buttons on social networks such as Facebook, Twitter, Instagram, Pinterest, etc.
The social network providing such application buttons is likely to identify you through this button, if you use the button, and even if you have not used this button but are signed in to the social network when you consult the Website (open session during your browsing). Share buttons will allow you to connect the contents consulted to your user account.
We have no control over the process social networks use to collect information about your Website browsing and associated with the personal data at their disposal. We invite you to consult the privacy protection policies of these social networks.
- Advertising cookies
Advertising cookies are not essential for browsing but allow you to see more relevant advertisements personalized to your interests on the Website as well as other websites you may browse. As such, advertising cookies allow, for example, the display of advertising, capping the display (not presenting the same advertising to a user in a repetitive manner), combatting click fraud, billing the display service, the measurement of targets more interested in the advertising to better understand the audience, etc.
Advertising content personalization can also be achieved by using our partner’s technology, to associate your device’s Website browsing information with the data you provided us when you registered.
Saving or reading such cookies is subject to your prior consent. Refusing these advertising cookies has no impact on your use of the Website, nor will it stop advertising on the Website. However, we will be unable to offer you advertising that takes your interests into account.
HOW LONG ARE THE COOKIES KEPT?
Cookies saved on your device have a maximum lifespan of thirteen (13) months. At the end of this period, personal data collected through the cookies will be deleted.
HOW TO MANAGE COOKIES SAVED ON YOUR DEVICE
There are various ways to manage the implementation of cookies, as presented below.
If your device is used by more than one person and operates more than one browser, we cannot be certain that the services and advertisements sent to your device are appropriate for your personal use of your device, rather than of another user of your device. If you choose to share your device and browser cookie settings with others, you are responsible for doing so at your own discretion.
You can express your choices using:
- The cookie manager
You can decide whether cookies are saved on your device using the cookie settings tool by clicking here, in the cookie banner or in the Website footer. Cookies are managed for cookie purposes.
- Your browser settings
You can also configure your browser to accept and save cookies on your device or to reject them. Each browser has different settings. These are usually described in your browser help menu. We therefore recommend reading it. This will show you how to change your cookie preferences.
- For Internet Explorer: https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies
- For Safari: https://support.apple.com/en-euro/guide/safari/sfri11471/mac
- For Chrome: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en
- For Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- For Opera: https://help.opera.com/en/latest/web-preferences/#cookies
Please note: any choices in your browser settings concerning the acceptance or refusal of cookies will be likely to modify your Internet browsing experience and your access to the Website and certain services requiring the use of these same cookies.
- On the Youronlinechoices website
You can connect to the Youronlinechoices website (https://www.youronlinechoices.com/uk/your-ad-choices) built by digital advertising professionals. This website allows you to refuse or accept cookies that may be used to personalize the advertisements shown to you while you browse. This European platform is shared by hundreds of Internet advertising professionals. However, this will not prevent advertisements from being displayed on the websites you visit. It will only block technologies that allow advertising to be tailored to your interests.